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When you did that, make a copy to something outside your computer of this folder. Right click this folder and choose 'rename' then call it something different so you know it's the back up.
Rename the The Sims 4 folder in Documents\Electronic Arts to The Sims 4_Backup. Make a backup of the Sims 4 folder in Documents\Electronic Arts to an external or flash drive.Īt this step you go to Documents on your computer, then go to Electronic Arts, you'll see a The Sims 4 folder in there.
Path can be different depending on your OS: I'll try to explain a little bit more about the steps.